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FAQ

  • When and where is the Culinary Masters Macau 2024 held?
    Date: 28-30 June 2024. Address: MGM COTAI, Avenida da Nave Desportiva, Cotai, Macau (Please enter at EMERALD Lobby) 地址:美獅美高梅澳門路氹體育館大馬路 (美獅美高梅 美藝大堂入口) MGM COTAI general enquiries hotline: (+853) 8806 8888 *Please note there are two MGM hotels in Macau. Culinary Masters Macau 2024 is held at MGM COTAI.
  • For enquiries, how do I reach out to the RR1 Hong Kong team?
    For any on-site and event enquires, we have arranged RR1 Hong Kong team members to be at your service. Simply contact us through the chatbox on the lower right-hand side corner of our website, or whatsapp at +852 6141 4384 and we will reply as soon as possible.
  • IMPORTANT information for entering Macau
    Please use the same travel document for cross-border and hotel check-in. Please keep the arrival card (as shown below) during if you PLAN TO stay overnight in Macau.
  • What is included in the FULL EXPERIENCE package (and is are not)?
    The following are included in the FULL EXPERIENCE package: Seats at the Welcome Cocktail & Dinner (RSVP required) Seats at the Gala Dinner Cocktail Reception (RSVP required) Brunch on both days (No RSVP required). Activities and workshops in the Culinary Masters Macau 2024 Programme (RSVP required) Copy of the Robb Report Hong Kong best of the Best 2024 Magazine The following are NOT included in the package: Flights and transportation to and from MGM Cotai At-leisure meals and any food or beverages purchased through your room or separately at the hotel Spa services and other at-leisure activities not detailed in the itinerary Incidental
  • What is included in the GALA DINNER ONLY package (and is are not)?
    The following are included in the GALA DINNER ONLY package: One seat at the Gala Dinner Cocktail Reception (RSVP required) Copy of the Robb Report Hong Kong best of the Best 2024 Magazine The following are NOT included in the package: Flights and transportation to and from MGM Cotai Room accomdation Brunch on both days Activities and workshops in the Culinary Masters Macau 2024 Programme Welcome Cocktail & Dinner At-leisure meals and any food or beverages purchased through your room or separately at the hotel Spa services and other at-leisure activities not detailed in the itinerary Incidental
  • Pet Policy
    No pets are allowed to enter the hotel premises (except for registered guide dogs accompanying visually impaired guests).
  • Land Transport
    It takes around 1.5 hours to travel from Hong Kong to MGM Cotai in Macau by private car. Cross-border transfer services -MGM limo (six-seater Toyota Alphard or equivalent): From Hong Kong to MGM Cotai: HK$4,300 From Hong Kong to MGM Cotai - round trip: HK$8,300 Please click here to make an online reservation for cross-border transfer services operated by TurboJet. *Please note that the transportation service to MGM Cotai is not included in the package. Guests will need to arrange and pay for transportation to MGM Cotai themselves.
  • Ferry Transport
    You can reach Macau from Hong Kong in one hour by ferry. For online bookings of ferry tickets, please click here. Ferry prices start from HK$160, and vary according to class of travel. For detailed sailing timetable and fares, please click here. Ferries to Macau from Hong Kong depart from the Hong Kong Macau Ferry Terminal. Address: 3/F, Shun Tak Centre, 200 Connaught Road Central, Sheung Wan Macau has two ferry terminals: Macau Taipa Ferry Terminal (located near MGM Cotai—recommended) and Macau Outer Harbour Ferry Terminal, approximately 10–20 minutes away by car to MGM Cotai. *Please note that the transportation service to MGM Cotai is not included in the package. Guests will need to arrange and pay for transportation to MGM Cotai themselves.
  • Sky Shuttle Helicopters
    Sky Shuttle Helicopters (Private charter service) Approximately 16–20 minutes flying time from Hong Kong Heliport to Macau Heliport. For 12 passengers with two pilots New-generation medium-twin engine Agusta Westland AW139 helicopter The total capacity of storage is 118 x 47 x 40 inches with 300-kilogramme weight allowance. Approximately, each aircraft can store six to eight luggages at 22 x 14 x 9 inches per luggage. Please note that the maximum weight limit including all passengers and baggage is 850 kilogrammes. Charter rate The charter rate for flying between Hong Kong Heliport and Macau Heliport is as below: Charter flight: MOP$48,200 / HK$46,800 (per flight/per way) Tax per passenger from Hong Kong to Macau: MOP$150 Tax per passenger from Macau to Hong Kong: MOP$30 Operating time: Monday to Friday (9 am–5.30 pm) For reservation: Phone: (+852) 2108 9898 Email: info@skyshuttlehk.com *Please note that the transportation service to MGM Cotai is not included in the package. Guests will need to arrange and pay for transportation to MGM Cotai themselves.
  • What’s the best way to go to MGM Cotai from the Hong Kong International Airport?
    You may book a car transfer service directly from the Hong Kong International Airport to MGM Cotai. Please refer to the land transport section on the FAQ.
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